Microsoft Windows Users and iYogi Predict a Surge in Tech Support for Windows 7 Upgrades

New York, NY (PRWEB) September 16, 2009 — iYogi, the on-demand tech services company with a unique global delivery model, announced today the results of a consumer poll regarding support concerns and predictions for the upcoming launch of the new Microsoft Windows 7 operating system. Based on responses from more than 1,000 Windows XP and Windows Vista users, 52 percent think that moving to a new operating system and moving their data is a hassle, suggesting some real frustrations on the near horizon. Nearly half (47 percent) think upgrading to Microsoft Windows 7 may require a call to technical support – potentially causing a huge backlog of support needs, as up to 40 million copies of Windows 7 are expected to be sold in 2009, according to IDC.

“We predict that more than 40 percent of XP users will generate support calls and inquiries globally this year and even more in 2010 as mass adoption kicks in and people face the prospect of dealing with an entirely new interface,” said Vishal Dhar, President Marketing & Co-founder of iYogi. “We estimate twice as many support calls for current Windows XP users than Windows Vista users, since Microsoft Windows XP users will require a ‘clean’ install including migrating applications, settings and drivers–a potentially arduous, time-intensive task.”

We predict that more than 40 percent of XP users will generate support calls and inquiries globally this year and even more in 2010 as mass adoption kicks in and people face the prospect of dealing with an entirely new interface

Additional survey findings reveal:

* 58 percent of users think they will or may upgrade to Windows 7, an encouraging number considering some of the backlash surrounding Vista

* Only 39 percent of users are aware that Windows 7 is launching soon, suggesting an increased flurry of help questions in the coming months as more people become aware of the upgrade options

iYogi has more has more than 90,000 annual subscribers and provides thousands of single incident sessions every day on a 24/7 basis. Its Global Delivery Platform delivers on the highest customer satisfaction benchmarks in the industry and gets smarter with every customer interaction, building a powerful knowledge base that provides unique customer insights on predictive needs to tech support.

ABOUT IYOGI
iYogi is a global on-demand services company that provides personalized computer support for consumers and small businesses in United States, United Kingdom, Canada and Australia. iYogi’s unique model, including proprietary technology iMantra and highly qualified technicians, is designed to eliminate computer-related stress and keep millions of digitally dependent consumers and small businesses always protected and productive. Only iYogi — with its proven global expertise delivery model, intelligent customer insight systems, easy-to-use self-help tools and automated PC optimization and computer support services – offers users a simple yet comprehensive path to digital serenity. iYogi has perfected the remote technical support model to overcome the current limitations of in-store, on-site, or call center services to become the fastest growing provider of support in the industry. Major resellers and technology companies are increasingly turning to iYogi to improve customer satisfaction, reduce return rates, and deliver a compelling new-value added offering to customers. For more information on iYogi and a detailed list of technologies supported, visit: www.iyogi.net.

How to Minimize Outlook XP to the Tray Area

If you’re using a broadband connection, or you need to check your e-mail or calendar all the time you’ll probably like to keep Outlook open all the time. The same goes for Exchange clients that want to work online and keep their client running. This post provide microsoft outlook support tips to Keeping the application open will consume space on your taskbar.

To minimize it to the system tray, start Regedit and follow the steps below:
1. Open the registry editor and go to

HKEY_CURRENT_USER\Software\Microsoft\Office\10.0\Outlook\Preferences
1. Create a new value with the name of
MinToTray
Data Type: REG_DWORD

Data Type: REG_DWORD

1. Give it a value of 1 (0 to disable MinToTray).
2. Restart Outlook.

Fix a PST File Automatically With Outlook’s Inbox Repair Tool

This post provides a step-by-step tutorial on how to use the included Outlook Inbox Repair Tool, also known as Scanpst.exe and microsoft outlook support for .PST file.

From time to time, the .pst or Personal Folders file used for everything (email, calendar, contacts, tasks & more) in Outlook gets corrupted, damaged, or otherwise negatively affected on a seemingly regular basis.

Luckily there’s the fortuitously included “Inbox Repair Tool” from Microsoft. The bad news is it’s buried in the bowels of your hard drive’s Program Files folder.

The Outlook ScanPst.exe .PST Recovery Tool
To get at it, you’ll need to navigate to this path using Windows Explorer:
For Outlook XP & 2003: Hard Drive Letter:\Program Files\Common Files\System\MSMAPI\LocaleID (which is 1033 for the USA or similar)
For Outlook 2007: Hard Drive Letter:\Program Files\Microsoft Office\OFFICE12Now, inside this folder, you’re looking for this particular setup file: “Scanpst.exe” When you run the .exe, you’ll need to Browse… to your current .pst file and hit Start:

The Inbox Repair Tool will now scan the corrupted .PST file for errors:

If your PST file is recoverable, you’ll see the repairable errors show up in the scan results. To fix them, select Repair.:

How to Create a Second PST File

Today I am going to discuss how to create .pst file in microsoft Outlook 2007. You can create Second copy of .pst file. The following miocrosoft outlook support steps help you to create second PST file

1. On the File menu, click New.
2. Click Outlook Data File.
3. Use one of the following methods, as appropriate for your situation:
* Outlook 2002: Click Personal Folders file (.pst) if more than one option is listed, and then click OK.
* Outlook 2007: If the other computer uses Microsoft Office Outlook 2003 or Outlook 2007, click Office Outlook Personal Folders File (pst), and then click OK. If the other computer uses Outlook 2002 or an earlier version of Outlook, click Outlook 97-2002 Personal Folders File (.pst), and then click OK.
4. Provide a descriptive file name, such as Shared.pst, in the Create or Open Outlook Data File box, and then click Open.
5. Type a display name for the .pst file, such as Shared Folders, and then click OK.

How to Change Default Font When Composing E-Mail in Outlook

This post provides Outlook Email Support to Change the default font, style, size, color, and effects when composing messages in Outlook Express.

When using Outlook Express in Windows XP, if you send HTML e-mail, you know that you can change the font, color, style, and other text attributes inside messages. If you have a favorite combination you wish to use it can be set as the default by doing the following:

Note that as with other special attributes in HTML e-mail, if the recipient chooses not to receive e-mail as HTML, this default setting will be ignored and the font will be chosen by the recipient’s e-mail software.

1. Click the “Tools” menu, selecting “Options”.

2. The “Options” multi-tabbed dialog box appears. Click the “Compose” tab.

3. Underneath “Compose Font”, click the “Font Settings” button next to “Mail”.

4. A “Font” dialog box appears. From here you can choose the default font name, style, size, color, and effects. A “Sample” box shows a preview of your changes. When you have finished your selections, click the “OK” button.

5. Click “OK” to close the dialog box.

How to Remove Deleted Messages Automatically

Configure Outlook Express to automatically removed deleted messages when you exit the software.When you delete messages, such as e-mail messages, in Outlook Express in Windows XP, the messages normally are not deleted immediately but placed in a “Deleted Items” folder.

As this folder can quickly take a lot of hard drive space if you remove messages from a large Inbox, Outlook Express can be configured to automatically remove the contents of this folder every time you exit the software.

1. Click the “Tools” menu, selecting “Options”.

2. The “Options” multi-tabbed dialog box appears. Click the “Maintenance” tab.

3. Underneath “Cleaning up Messages”, check “Empty messages from the ‘Deleted Items’ folder on exit”.

Automatically have the ‘Deleted Items’ folder in Outlook Express purged upon exiting the software

4. Click “OK” to close the dialog box.

How to Insert an Image Inline in an Email with Outlook

You can read in every picture as you can read in a book. But even then letters are a bit more than pictures (and a bit more than pictures than pictures are more than pictures), and you can find them more frequently in emails than pictures.

To type, all you have to do is type. But how do you insert an image, picture, painting or photograph in an email in Outlook so that it appears in the message itself, not as an attachment? Well…

Insert an Image Inline in an Email with Outlook

To insert an image inline in an email with Outlook:

• Start with a message using HTML formatting.
• Position the cursor where you want the image to appear.
• Go to the Insert tab.
• Click Picture.
• Find and highlight the desired image.

1. You can highlight multiple images using the Ctrl key and insert them all at once.
2. If your image is larger than some 640×640 pixels, consider shrinking it to more handy proportions.

• Click Insert.

To insert an image found on a web site:

1. Start with a message using HTML formatting.
2. Open the web page containing the desired picture.
3. Drag and drop the image from the web page in your browser to the desired location in your email message.

• Alternatively, click on the image with the right mouse button and select Copy from the context menu, then press Ctrl-V with the cursor at the point where you want to insert the image in your Outlook message.

How to Create and Use an Email Template in Outlook

About to click Send, it dawns on you: the email you have composed looks a lot like email you wrote last week. And, who knows, perhaps you’ll write the same message again in few days?  This post provide outlook email support tips to create and use Temp lets in Outlook

Create and Use an Email Template in Outlook

To save an email message as a template in Outlook:

• Create a new message and enter the desired template Subject: and content.
• Click the Office button and select Save As.
• o In Outlook 2003, select File | Save As from the menu.
• Select Outlook Template under Save as type: in the Save As dialog.
• Type the desired template name (if different from the email subject) under File name:.
• Click Save.

To compose a message using the new template:

• In the Outlook Inbox, select Tools | Forms | Choose Form… from the menu.
• Select User Templates in the File System under Look In:.
• Double-click the desired message template.
• Address, adapt and eventually send the email.

How to Remove or Restore the “Tools | Accounts” Menu in Outlook Express

All you wanted was to add a new account to Outlook Express. Now you’re in the middle of solving a perplexing riddle: the Accounts… item has disappeared from the Tools menu. This post provide Outlook Email Support to remove or Restore Tools | Account.

Send and Receive, Options…, Message Rules and what not: they’re all there; Accounts… has gone. It has not gone for good, though. The most likely reason for the menu item’s disappearance is an innocent registry key — which you can change to bring the Accounts… menu item back, or to hide it in the first place to prevent changes.

Note: if you have a system administrator and are not sure they’re not involved in the Accounts… menu item’s disappearance, do talk to them. They may have a reason for restricting access.

Remove or Restore the “Tools | Accounts…” Menu Item in Outlook Express

To bring back the Accounts… item in Outlook Express’s Tool menu or remove it:

• Make sure Outlook Express is not running.
• Press Windows-R.
• Type “regedit”.
• Click OK.
• Go to the HKEY_LOCAL_MACHINE\­SOFTWARE\­Microsoft\­Outlook Express key.
• Locate the No modify accts value.
• If you cannot find No modify accts in the list, select Edit | New | DWORD Value from the menu, type “No modify accts” (not including the quotation marks) and press Enter.
  • Double-click No modify accts.
  • Type
  • o ‘1′ (without quotation marks) to remove or
  • o ‘0′ (excluding that quotation marks) to restore
  • the Accounts… menu item.
  • Start Outlook Express.

The Power of Word in Outlook

This morning we became aware of a Twitter crusade run from the website http://fixoutlook.org. This crusade is intended to wage Microsoft with feedback most our decision to move to ingest Microsoft Word for arrangement and displaying e-mail in the upcoming promulgation of Microsoft Outlook 2010. The Email Standards Project, which developed the website that promotes the current Twitter campaign, is hardback by the maker of “email marketing campaign” software.

First, while we don’t yet have a broadly-available beta version of Microsoft Office 2010, we crapper confirm that Outlook 2010 does ingest Word 2010 for arrangement and displaying e-mail, just as it did in Microsoft Office 2007. We’ve made the decision to move to ingest Word for creating e-mail messages because we believe it’s the best e-mail authoring undergo around, with rich tools that our Word customers have enjoyed for over 25 years. Our customers enjoy using a old and coercive agency for creating e-mail, just as they do for creating documents. Word enables Outlook customers to write professional-looking and visually stunning e-mail messages. You crapper read more most this in our whitepaper, outlining the benefits and the reason behind using Word as Outlook’s e-mail editor.

As an example, here are some images that exhibit some of the rich e-mail that our customers crapper send, without having to be a professional HTML scheme designer. In constituent to the old formatting toolbar, Outlook offers coercive Word tools such as automatic styles and templates, charting tools, SmartArt, and extravagantly formatted tables for our professional customers.

Word has always done a great job of displaying the HTML which is commonly found in e-mails around the world. We have always made information available most what HTML we hold in Outlook; for example, you crapper find our latest information for our Office 2007 products here. For e-mail viewing, Word also provides email security benefits that are not available in a browser: Word cannot run scheme script or other active content that haw threaten the security and safety of our customers.

We are focused on creating a great e-mail undergo for the modify user, and we hold some standard that makes this better. To that end, Microsoft welcomes the development of broadly-adopted e-mail standards. We understand that e-mail is most interoperability among different e-mail programs, and we believe that Outlook provides a good mix of a rich user undergo and solid interoperability with a wide variety of other e-mail programs. There is no widely-recognized consensus in the industry most what subset of HTML is appropriate for ingest in e-mail for interoperability. The “Email Standards Project” does not represent a authorised standard or an industry consensus in this area. Should such a consensus arise, we module of course work with other e-mail vendors to wage rich hold in our products. We are constantly employed to improve our products and the undergo that they provide to our customers.