All you wanted was to add a new account to Outlook Express. Now you’re in the middle of solving a perplexing riddle: the Accounts… item has disappeared from the Tools menu. This post provide Outlook Email Support to remove or Restore Tools | Account.
Send and Receive, Options…, Message Rules and what not: they’re all there; Accounts… has gone. It has not gone for good, though. The most likely reason for the menu item’s disappearance is an innocent registry key — which you can change to bring the Accounts… menu item back, or to hide it in the first place to prevent changes.
Note: if you have a system administrator and are not sure they’re not involved in the Accounts… menu item’s disappearance, do talk to them. They may have a reason for restricting access.
Remove or Restore the “Tools | Accounts…” Menu Item in Outlook Express
To bring back the Accounts… item in Outlook Express’s Tool menu or remove it:
- Make sure Outlook Express is not running.
- Press Windows-R.
- Type “regedit”.
- Click OK.
- Go to the HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Outlook Express key.
- Locate the No modify accts value.
- If you cannot find No modify accts in the list, select Edit | New | DWORD Value from the menu, type “No modify accts” (not including the quotation marks) and press Enter.
- Double-click No modify accts.
- Type
- o ‘1′ (without quotation marks) to remove or
- o ‘0′ (excluding that quotation marks) to restore
- the Accounts… menu item.
- Start Outlook Express.
